Refund policy
30-Day Returns
You can return most items within 30 days of delivery.
How to start a return
Email us at partsexplorationsllc@gmail.com with your order number and the part you want to return. We will reply with return instructions. Please do not send items back without contacting us first.
Condition
Returned items must be new, unused, uninstalled, and in the original packaging.
Restocking fee
Returns are subject to a 20% restocking fee, deducted from your refund. There is no restocking fee if the return is due to an error on our part.
Return shipping
You are responsible for the cost of shipping the item back to us. If we made an error (for example, we shipped the wrong part, or the part arrived damaged or defective), we will cover return shipping and no restocking fee applies.
Refunds
Once your return is received and inspected, we will refund your original payment method, minus any restocking fee.